The pandemic has been a wake-up call, wouldn’t you agree? While businesses have always been aware of the “unexpected” and the “unlikely”, today those terms should be part of your plan and forecast. For many businesses, it has been a season of pain, increased costs, and too many issues unresolved. For a few lucky others,...
As we continue to push past COVID19 and look toward a better 2022, we’ve been tickling our clients about budgets and planning. In the midst of one of our discussions, one of our clients asked, “what makes a good marketing plan anyway?” To be honest, I was stunned by the question. Not because we didn’t...
When clients ask us to describe the most effective content that can be shared, I always give the answer “if you have the choice, tell emotional stories.” That answer is then followed up with the statement “Trust me, an emotional story will always leave a lasting impression.” From Dove’s “Real Beauty” and Procter & Gamble’s...
Have you ever considered there are tens of thousands of businesses making many millions a year in profits that don’t give any real attention to things like twitter, blogs or Facebook? Are they all wrong? Have they missed out? Or is the joke really on us? Every day these successful companies do business through personal...
Think about any and every business that exists around the world. It’s daunting. There are so many brands, so many choices, so many claims, and so much clutter for consumers to navigate that the central challenge for any organization is to break through the clutter…to rise above the fray…to separate from the rest. Wouldn’t you...
I’ve been at this for 40 years and have met many people who I thought, wow, they are really, really smart, articulate and ask great questions. To that end I recently interviewed a candidate for an internship at our shop and was floored by the questions. Here they are, and my answers. WHAT INSPIRES YOU...
When it comes to Southern foods, what could be more iconic than shrimp and grits, right? They’re routinely cited as a classic of the Southern table, and they can be found on the menus at white tablecloth bistros and cafes from Hilton Head Island clear down to Orlando. So iconic is this dish that people...
What is the one-word executives want their companies to be known for but often can’t live up to? Innovative. This word, while overused and often misused, is an important quality and business practice that brands desire, and why they often search for outside partners who are uniquely capable of offering a different perspective, process, and...
Most of us settle. Rather than pursue, we accept. Our lives become unwitting celebrations of passivity, whether living in Orlando, Florida or New York City. We undervalue our work and perceive ourselves as wage slaves; we consume compulsively, but don’t create; we wish for better lives and yet live vicariously through our smartphones and televisions....
Why do we love hotels? Personally I have many reasons, the least of which is that I own an advertising agency that has a deep focus on travel and destinations – hotels. I recently stayed at the Naples Beach Hotel & Golf Club on business, but wished I was on vacation. Oh my, everything about...